Customer Analytics Sr. Consultant

About the Position

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative, and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

As a Data Scientist within the Customer Analytics Advisory team at Capgemini Invent, you will play a pivotal role in helping clients transform and optimize their operations by leveraging insights from customer, commercial, and operational data. You will advise clients on the design, development, and deployment of advanced analytics and AI solutions that drive measurable business value.

Responsibilities

Client Advisory & Solution Design

• Lead the definition and development of customer analytics and data science solutions.
• Advise clients on solution architecture, implementation strategies, and best practices.
• Conduct workshops to identify business pain points, define solution paths, and co-create innovative analytics strategies.

Technical Implementation

• Build and deploy machine learning models, customer segmentation algorithms, and predictive analytics solutions.
• Collaborate with cross-functional teams to integrate analytics into business processes and platforms.
• Ensure quality assurance, testing, and successful roll-out of analytics solutions.

Requirements

• Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Engineering, or a related STEM field.
• Proven experience in customer analytics, commercial insights, or operational data science.
• Strong ability to translate complex data into actionable business insights and recommendations.
• Hands-on experience with data science tools and programming languages such as Python, SQL, R, or MATLAB.
• Familiarity with AI/ML techniques, data visualization tools, and cloud platforms.
• Experience in delivering analytics use cases in industries such as Consumer Products, Retail, Manufacturing, Life Sciences, or Energy & Utilities.
• Agile project delivery experience and understanding of consulting methodologies.
• Excellent communication and stakeholder management skills.
• Must have an awareness of how to Design, develop, and deploy AI-driven solutions to enhance decision-making, automate processes, and improve operational efficiency across the organization.

What You’ll Love About Working Here?

Empowerment

• Lead the change and take initiative
• Find the work-life balance that suits us
• Craft or own path through learning and career development programs

Energy

• Connect as a global community of 13,000+ colleagues worldwide
• Celebrate our diverse perspectives and draw strength from our differences
• Have fun by providing a range of clubs, events, and get-togethers to celebrate our wins and successes

Experiences

• Work internally and with clients to make a difference
• Push boundaries to reimagine what’s possible
• Work to build a more sustainable and inclusive future

We Offer

• Base Compensation: $112,600 - $212,700 per year
• Comprehensive benefits package including:
  • Paid time off based on employee grade
  • Medical, dental, and vision coverage
  • Retirement savings plans
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

About the Company

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, generative AI, cloud, and data, combined with its deep industry expertise and partner ecosystem.

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion, and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities, and Qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.