Customer Care Representative

About the Position

Come work with us in Greece - Remote work

We are currently looking for talent with Swedish/Finnish/Danish/Slovak language skills to join our customer care team in Greece (European citizenship).

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times

Requirements

• Fluency in one of the languages: English/French/Japanese/Chinese/Arabic/German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savvy
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

We Offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment -all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Private Health Insurance
• Numerous benefits and discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• State of the art premises, providing a great working environment with relaxing break areas

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