Job Description, Responsibilities & Requirements
About the Position
Global KYC Business Analyst (CDD)
You will be involved with the development of the Global KYC Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions, and their global implementation across 40+ countries, affecting 40 million+ ING customers. Through this, we will be able to deliver our customers an optimal KYC experience, whilst remaining compliant and in control of our risks and processes on a global scale. You will be in contact with market-leading vendors and thought leaders in their respective domains. As such, you will be working with many colleagues from different disciplines, geographies, and backgrounds.
Responsibilities
- Work closely with your Central Product Owner and carry the responsibility for the product vision, roadmap, backlog, and stakeholder management.
- Manage your BusDevOps squad to deliver the product vision and roadmap in a multidisciplinary environment where understanding of the IT solution is a must.
- Typically have 7-9 members in your squad working on the product, which is based on FCRM technology.
- Work with the other Product Owners and squads in GKYC Delivery Tribe to ensure the delivery of a great product to your customers.
Requirements
- Master or bachelor degree.
- Minimum of 3 - 10 years working experience (depending on role specification and related seniority level).
- A personality and the capabilities to optimally function within an Agile environment.
- Strong analytical skills.
- Experience and affinity with working together in IT and solution-build driven teams.
- Experience in guiding and realizing change.
- Proven experience in driving initiatives with high impact.
- Strong communication, networking, and influencing skills.
- Strong resilience; ability to navigate through ambiguity and simplify complexity without losing essence.
- The ability to work successfully in multiple countries and make sure these different cultures will work together as one team; taking into account different habits, beliefs, languages, and time-zones, etc.
- Fluent in English speaking and writing.
Nice to Have
- Experience in the area(s) of multidisciplinary complex deliveries with a track record of fast learning in the area of KYC (CDD, FATCA, CRS), Client Onboarding, Client Maintenance, AML/Transaction Monitoring, or Compliance.
- Experience and affinity with data analysis, data mapping, and conceptualizing and creating solutions for data quality improvements.
- Knowledge of the FCRM application.
- Pega background and/or experience with workflow management tools.
We Offer
- Work in an international and culturally diverse environment.
- Experience in managing a diverse landscape of stakeholders.
- Opportunities to learn new ways of working and good case practices from across the globe.
- Expand your network and knowledge outside the Philippines.
- Develop your critical thinking and problem-solving skills to stay up to date for the future.
About the Company
At ING, our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them. ING is changing what banking can be. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!