Customer Engagement & Service Agent
Hybrid•Salary not specified
Poland · Lublin, Poland
Job Description, Responsibilities & Requirements
About the Position
Join Matrix42 - the European Choice in service management!
We are currently seeking a Customer Engagement & Service Agent to join our team in Lublin, Poland. This is a fixed-term position offering full or part-time opportunities, with the flexibility to work remotely or on-site.
Responsibilities
- Provide exceptional customer support and engagement
- Handle customer inquiries and issues effectively
- Collaborate with team members to ensure customer satisfaction
Requirements
- Experience in customer service or a related field
- Strong communication and problem-solving skills
- Ability to work in a remote or hybrid environment
We Offer
- Opportunity to work with a leading European service management company
- Flexible working hours and location
- Professional growth and development opportunities
About the Company
Matrix42 is a leading provider of service management solutions, dedicated to helping businesses streamline their IT operations and improve customer satisfaction.