Customer Engineer – Remote

About the Position

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Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We are empowered with multidisciplinary competences and know-how in IT, which allow us to contribute, optimize and move forward with our clients.

Customer Engineer – Remote

Match Profiler is an Information Systems consultancy with over 25 years of experience in the national and international technology market. We believe in challenging and motivating projects, driven by multidisciplinary and agile teams - and we are looking for those who want to grow with us. With a close-knit approach, we develop solutions that drive business growth with innovation, trust, and security. If you aspire to a career that challenges you daily and allows you to make a real impact - this opportunity is for you. We are currently strengthening the team of one of our clients with the following profile:

Customer Engineer – Remote

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Responsibilities

• Experience in the enterprise customer arena
• Face-to-face customer engagement skills
• Troubleshooting knowledge & skills
• Degree qualification or equivalent experience
• Good understanding of ITIL/Service Management
• Active Directory – Identity and Access

Customer Engineers should be experienced in implementing, operating, tuning, and troubleshooting enterprise Windows Active Directory Enterprise Solutions. Experience working with identity products like Microsoft Identity Manager, Active Directory Federated Services, Azure AD Connect, or Azure Active Directory would also be beneficial. The role requires depth knowledge in a number of the following technology areas:

• Active Directory Domain Services
• Active Directory replication and performance
• Strong Active Directory troubleshooting skills and experience
• Experience in Active Directory Disaster Recovery
• Group Policies implementation and design and troubleshooting
• Security and Administration of the Active Directory environment
• Fundamental networking knowledge – IP, DHCP, DNS, WINS, routing, etc.

The following areas may also be beneficial:

• Active Directory Scripting technologies
• Active Directory Monitoring Tools
• Microsoft Identity Manager
• Active Directory Federated Services
• Azure AD Connect
• Azure Active Directory
• Microsoft365

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Requirements

• Good communication
• Team spirit
• Proactivity
• Time management

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Nice to Have

• English C1/C2 (Advanced)

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We Offer

• Careful onboarding and close support from day one.
• Continuous feedback aligned with your professional goals.
• An accessible and collaborative team ready to support each individual's journey.
• A close-knit environment where idea sharing and personal development are valued.
• Access to a network of partnerships offering exclusive discounts on health, wellness, travel, culture, gastronomy, leisure, and much more.
• Social events and initiatives that strengthen team spirit.

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About the Company

Match Profiler is an Information Systems consulting firm, working in the national and international market since 1999. We are empowered with multidisciplinary competences and know-how in IT, which allow us to contribute, optimize, and move forward with our clients.

To apply, please send your CV to [email protected]