Customer Master Data Management Specialist

About the Position

Customer Master Data Management Specialist

Muntinlupa, NCR, Philippines

SGS is the world’s leading inspection, verification, testing, and certification company. Recognized as the global benchmark for quality and integrity, SGS operates a network of over 2,600 offices and laboratories around the world with more than 94,000 employees.

---

Responsibilities

• Ensure the integrity and accuracy of master data entry in the system without sacrificing timeliness in completing the process.
• Interpret information correctly and make sound decisions to support the business while maintaining controls during setup.
• Apply corporate rules and best practices when reviewing requests to identify errors in global data fields and reject, escalate, or remediate errors, if any.
• Create or update existing documentation and training materials related to the Master Data Management process.
• Coordinate with cross-functional teams to ensure consistent quality of data.
• Perform regular review and clean-up of master data.
• Ensure internal controls relating to the maintenance of master data are in place and effective.
• Support the implementation of master data process improvement initiatives.
• Inform Supervisors of any issues or opportunities with existing customers, such as outdated customer contact information.
• Serve as the primary contact with the country-based account management team, commercial, and other related departments/functions.
• Manage and drive responsibilities to the Master Data team, establishing strong relationships with business contacts, and making decisions based on results.
• Perform user acceptance testing on defect resolution and enhancements.

---

Requirements

• Bachelor’s Degree, preferably in Business.
• 3+ years of professional experience in Master Data Management.
• Experience in financial systems (knowledge of Oracle E Business Suite is nice to have).
• Familiarity with MS Excel.
• Analytical skills with a high focus on details.
• Demonstrate proper attitude in relation to assigned responsibilities.
• Able to work independently.
• Strong team player.
• Good understanding of data structures and architecture.

---

We Offer

• Competitive salary.
• Opportunity to work with a global leader in inspection, verification, testing, and certification.
• Professional growth and development opportunities.

---

About the Company

SGS is the world’s leading inspection, verification, testing, and certification company. Recognized as the global benchmark for quality and integrity, SGS operates a network of over 2,600 offices and laboratories around the world with more than 94,000 employees.