Customer Order Management Analyst with Spanish (m/f)

About the Position

Customer Order Management Analyst with Spanish (m/f)

Łódź, Poland (hybrid setting)

This position holds responsibility for order management related activities for Consumer Iberia market as well as for overall high-quality service delivery to both internal and external customers.

Responsibilities

• Executing order management related activities – EDI and manual order processing, discrepancy resolution, involvement in delivery arrangements where required
• Managing samples, returns
• Reviewing and validating PODs (proof of delivery)
• Supporting new customer creation and modification process
• Preparing regular and ad-hoc reports
• Establishing and maintaining relationships with key business stakeholders: Sales, Finance, Master Data, Supply Chain, Distribution teams
• Managing customer and business partners queries
• Implementing improvements to existing processes to increase efficiency of daily operations

Requirements

• Fluent Spanish and English required
• Fluent Portuguese highly desirable
• Experience and understanding of Customer Service/ Supply Chain/ Distribution areas; Spanish market familiarity will be an advantage
• Analytical skills – fluency with data, systems, reports
• SAP, MS Office (Excel); PowerBI/ VB language will be of extra asset
• Good communication skills, proactivity, solution-orientation

We Offer

• Competitive salary starting from PLN 77,850 per year
• Comprehensive Total Rewards programs including:
  • Access to the learning platform and rich package of internal trainings
  • Company paid healthcare (Medicover)
  • Annual bonus
  • Life insurance (UNUM)
  • Holiday funds (Zakładowy Fundusz Świadczeń Socjalnych)
  • Pension plan
  • Co-financing for sport activities (Multisport Card)
  • Medicover Sport
  • Employee referral program
  • Employee assistance program (psychological help, mindfulness)
  • Benefit Platform with variety of benefit options to select
  • Favorable prices for our products in the employee shop
  • PPK
  • Chill-out zone

About the Company

McCormick ensures compensation is determined in line with the principle of equal pay for work of equal value, regardless of gender. McCormick is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

WHY WORK AT MCCORMICK?

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself-to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.