Customer Planner with German

About the Position

We are looking for a Customer Planner with German to join Tenneco, one of the world’s leading designer, manufacturers, and marketers of automotive products. Based in Bucharest, Romania, you will serve as the primary interface between customers and the manufacturing plant, ensuring customer demand is accurately translated into production and delivery plans.

Responsibilities

• Manage customer demand by processing forecasts, schedules, and orders while maintaining accurate ERP data.
• Analyze demand fluctuations and communicate impacts to cross-functional teams.
• Validate customer requirements against production capacity, inventory availability, and supply constraints.
• Own the customer order portfolio from order receipt through shipment and delivery fulfillment.
• Monitor open orders, backlog, delivery commitments, and On-Time Delivery (OTD) performance.
• Serve as the primary customer contact for order status, delivery updates, shortages, and recovery plans.
• Coordinate recovery actions, escalation management, and premium freight activities when required.
• Collaborate closely with Production Planning, Materials Planning, Purchasing, Logistics, and Manufacturing teams.
• Support inventory optimization by monitoring demand trends, excess stock, and obsolescence risks while maintaining service levels.
• Drive continuous improvement initiatives focused on forecasting accuracy, delivery performance, root cause analysis, and Supply Chain Excellence.

Requirements

• Bachelor's Degree in Supply Chain Management, Business Administration, Engineering, Logistics, or a related field.
• 3+ years of experience in Customer Planning, Customer Service, Demand Planning, Production Planning, or Supply Chain Operations.
• Experience within an automotive or manufacturing environment preferred.
• Experience working directly with OEM customers is considered an advantage.
• Proficiency in SAP or other ERP systems and advanced Microsoft Excel skills.
• Advanced German skills.
• Knowledge of demand planning, order management, inventory control, and logistics processes.
• Ability to analyze large data sets and identify trends.
• Analytical Thinking.
• Problem Solving.
• Communication and Negotiation Skills.
• Planning & Organization.
• Cross-Functional Collaboration.

What Success Looks Like

• Customers receive accurate and timely information regarding their orders.
• Customer delivery commitments are consistently achieved.
• Demand changes are translated quickly into actionable plans.
• Supply risks are identified early and mitigated before impacting customer deliveries.

We Offer

• Competitive salary.
• Opportunity to work in a global company with a strong focus on innovation and technology.
• Professional development opportunities.
• A safe and healthy work environment.

About the Company

Tenneco is one of the world’s leading designer, manufacturers, and marketers of automotive products for original equipment and aftermarket customers, with approximately 78,000 team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air, and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport, and the aftermarket.

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