Customer Program Manager

About the Position

Customer Program Manager

Join HARMAN Automotive as a Customer Program Manager, leading large-scale programs in the automotive sector with strategic importance.

Responsibilities

As a Lead Program Manager, you will be responsible for the successful delivery of large-scale and strategically important programs within the CAM Greater Europe organization of HARMAN Automotive. Your responsibilities will include:

• Lead and own the execution of major customer programs of high strategic relevance within the CAM Greater Europe portfolio.
• Serve as the primary customer interface at management level, ensuring transparent and proactive communication.
• Manage large cross-functional and multi-location project teams with structured processes and leadership consistency.
• Drive program performance across brands, regions, and technical domains including software, hardware, and systems integration.
• Lead global troubleshooting and system validation activities across technical teams.
• Take full ownership of change and risk management, escalation handling, and executive-level reporting.
• Make independent decisions on priorities, resources, and mitigation strategies in complex program environments.
• Steer all program phases including prototype, industrialization, and production ramp-up.
• Actively contribute during RFI/RFQ phases (feasibility analysis, technical and commercial alignment).
• Drive lessons learned and continuous improvement culture across the organization.

Requirements

• University degree in Engineering (Electrical, IT, Mechanical, or related) or equivalent program management experience.
• Minimum of 10 years of experience managing large-scale, multi-disciplinary programs or teams (>50 team members).
• Proven success in automotive program leadership with strong technical and commercial orientation.
• Excellent customer-facing communication, negotiation, and conflict resolution skills.
• Strong analytical, organizational, and problem-solving abilities in complex and dynamic environments.
• Fluent in English, both written and spoken.

Nice to Have

• Certified knowledge of PMI methodologies, Automotive SPICE, and IATF16949 processes.
• Deep understanding of Harman Core Competencies (Results, Change, Customer, Team, Self-Awareness).
• Experience leading multi-brand programs within Volvo Cars / Volvo Trucks Group.
• Expertise in program management tools and lifecycle methodologies.

We Offer

• Flexible work environment, allowing for remote work.
• Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more).
• Extensive training opportunities through our own HARMAN University.
• Competitive wellness benefits.
• Tuition reimbursement.
• “Be Brilliant” employee recognition and rewards program.
• An inclusive and diverse work environment that fosters and encourages professional and personal development.

Pay Transparency

The annual gross base salary range for this role is kr 641,250 - kr 940,500. Variable compensation and allowances may also be available, such as quarterly or annual bonus pay, commission payments, long term incentive compensation, or certain allowances. Further details will be made available as part of the recruitment process.

About the Company

HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

Important Notice: Recruitment Scams

Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: [email protected].

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.

HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at [email protected]. Requests will be considered on a case-by-case basis in accordance with applicable law.