Customer Relationship Manager:in (m/w/d)
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Job description
About the Position
Customer Relationship Manager:in (m/w/d)
Swiss Center for Design and Health AG
Nidau, Bern (Schweiz)
Aktualität: 15.10.2026
Join Swiss Center for Design and Health AG as a Customer Relationship Manager to develop new business opportunities and manage client relationships.
Responsibilities
- Acquisition of new clients, partners, and projects, and the development of new business opportunities
- Building, maintaining, and evolving client, partner, and network contacts
- Initial meetings, needs assessments, and client discussions with clear next steps
- Developing project ideas, offers, and collaborations with internal departments
- Supporting negotiations and concluding project, collaboration, and service agreements
- Documenting contacts, activities, and opportunities in the CRM and further developing acquisition/CRM processes
In this role, you will acquire new clients, partners, and projects, identify market potentials, and develop business opportunities in services and collaborations. You will leverage your network for solid relationships with companies, institutions, public organizations, healthcare actors, and other stakeholders, combining entrepreneurial thinking with an understanding of the healthcare sector.
You will support contacts from the initial meeting through needs assessment, offer development, project initiation, and negotiation to conclusion, and strategically develop existing relationships.
Requirements
- Experience in acquisition, business development, customer care, partner management, or project development
- Network and ability to develop it specifically for the SCDH
- Ability to quickly identify needs and decision-making processes, communicate confidently at eye level, and create concrete added value
- Structured, solution-oriented, and results-driven approach, involving internal experts early on
- Higher education degree in Business Administration, Health Economics, Innovation Management, or a related field, and consulting experience at the intersection of health and innovation
- Fluency in German, French, and English, and proficiency with CRM systems, Microsoft 365, and digital tools
We Offer
- Varied role with significant scope for shaping in a dynamic team with flat hierarchies
- Valued traits include initiative, open thinking, and careful interaction
- Modern working conditions, flexible working methods, above-average social benefits, and the work location Nidau near Biel/Bienne
About the Company
We are looking for a Customer Relationship Manager to join our team as of January 1, 2027, or as agreed.
Application
Curious and motivated to work in an interdisciplinary team? We look forward to your application with all relevant documents.
Categories
- Gesundheits-/Sozialwesen
- Business Administration
- Vertrieb, Marketing, Medien
- Vertrieb, Verkauf, Handel
- Management, Leitung
- Außendienst
- Innendienst, Auftragsabwicklung
- Business Development, Strategie
- Beratung, Vertrieb
Locations
- Nidau
- Bern (Schweiz)
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