Customer Return Agent (Part-time)
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Job description
Customer Return Agent (Part-time)
Department: Branches & Operations
Legal Entity: Sixt Rent a Car, LLC.
About the Position
Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $22.15.
Responsibilities
- Welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression.
- Inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels.
- Complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process.
- Promote additional SIXT products and services where applicable, turning every return into a brand experience.
- Identify and tag vehicles for maintenance and ensure they are moved to the correct location.
- Work in various weather conditions and be willing to take on additional tasks to support business needs.
Requirements
- Education & Experience: High school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality.
- Licenses & Authorization: At least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship.
- Computer Skills: Basic computer navigation skills and familiarity with Microsoft Office applications.
- Work Hours & Travel: Ability to work 40 hours per week, including day or evening shifts, and be open to travel (5–10%), some of which may be by airplane.
- Uniform & Language: Willingness to wear a company uniform and speaking other languages is a plus.
We Offer
- Comprehensive Benefits Package: Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future.
- Paid Time Off & Holidays: Benefit from PTO, sick leave, and receive time and a half for working on public holidays.
- Employee Assistance Program: Access support whenever needed through our Employee Assistance Program.
- Exclusive Employee Rentals: Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees.
- Uniform & Perks: Receive a uniform with weekly dry cleaning, always ensuring a professional appearance.
About the Company
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
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SIXT is one of the biggest and successful technology-driven mobility companies in the world. We run rent, share, ride and car subscription business in more than 100 countries. Sixt is operating for 110 years and is currently the most profitable Car Rental Company in the world.Innovative, mission critical solutions are developed and operated by the team of 700+ highly creative and motivated professionals in 4 countries.A wide range of duties and technologies, international distribution of IT enable career development within the international group.Joining SIXT TECH in Ukraine, you will be a part of our distributed or local teams. Our ukrainian IT stuff is hired by the local IT branch,6-SystemsLLC.