Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Help Customers from Anywhere in the World
Customer Service Agent for a Botanical Home Decor Company
MRF: 233208
Is This YOU? Then We Want to Meet You!
Our client is known as one of the most reputable permanent botanical importers in the world. They are a leading manufacturer of high-end, handcrafted permanent botanicals. They are looking for a Customer Service Agent to assist in their back-office tasks and maintain accuracy.
Who We Are:
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Responsibilities
- Order entering
- Order processing
- Summary recap
- Invoicing, and inventory updating
- Back office tasks (editing orders, updating inventory, creating store credit, etc.)
Requirements
- Excellent communication skills (written and verbal)
- Excellent computer literacy & tech-savvy
- Experience using Microsoft Excel and CRMs
- High attention to detail
Nice to Have
- High attention to detail
Working Conditions
Support Hours:
Monday – Friday 5 am – 2 pm PST
Tech Checklist – Gotta Have It!
- A reliable computer (at least with an i5 processor) and a stable high-speed internet connection.
- A quiet, cozy workspace to handle calls and chats like a pro.
- Flexible with work schedule.
We Offer
- Opportunity to work with a reputable botanical importer
- Remote-first work environment
- Flexible work schedule
About the Company
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?
Click Here - Your First 30-60-90 Days at LTVplus: What to Expect
Hiring budget: $600
PLEASE FILL OUT THIS FORM: Skills Assessment Form
Work type: Full-time
Department: Restaff
Location: Kenya/Kiambu County/Thika