Customer Service Rep
Job description
About the Position
Join Moon Active as a Customer Service Rep in New York. Provide exceptional service and support to our clients.
Responsibilities
- Provide exceptional customer service and support to clients
- Handle customer inquiries and complaints efficiently
- Collaborate with team members to ensure customer satisfaction
Requirements
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Experience in customer service is a plus
We Offer
- Competitive compensation
- Opportunity to work in a dynamic and innovative environment
- Career growth and development opportunities
About the Company
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Find out more about this exciting opportunity and apply today!
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Moon Active is one of the world’s top mobile game companies, our teams leverage cutting-edge technologies to craft fun and interactive games enjoyed by millions worldwide.From backend services to data pipelines running at a massive scale, processing terabytes of data per day, serving millions of requests per minute, to optimizing high-end graphics in Unity, we never compromise on quality to deliver the best game experience to our players.We believe that success comes from setting high standards and always striving to deliver the best results. We’re looking for incredible people who have a desire to create, develop, and deliver an out-of-this-world game experience.We PLAY to WIN! We PLAY it SMART! We PLAY as a TEAM!A global data-driven company, with a unique product and strong R&D center;Exceptional innovative and dynamic work environment;Promote transparency & open employee communication;Tremendous growth & career advancement opportunities;Encourage, support, and empower learning exploration and career development opportunities;Directly impact and build personalized product experiences for our players.We offer:— Generous compensation with regular performance reviews;— Paid vacation and sick leaves;— Comprehensive medical insurance for you and your family member free of charge;— Sports expenses reimbursement;— Comfortable office in BC Gulliver;— Daily lunches in the office and fully stocked kitchen with the greatest coffee;— Newest technical equipment (macOS);— Training & Development / Tuition reimbursement; online courses of your choice;— Parental leave;— Employee Referral Program;— Regular team buildings and Company Happy Hours;— Relocation bonus for nonlocal candidates;— Reimbursement of car parking.We celebrate all kinds of entertaining events — brought to us by our amazing Employee Experience and never forget about gifts!Join us on the Moon!You can find all Moon Active open vacancies here:www.moonactive.com/careers.