Customer Service Representative - German or French language

About the Position

We are seeking a Customer Service Representative proficient in German or French with excellent comprehension and business writing skills for a full-time role.

Responsibilities

• Provide exceptional customer service in German or French
• Utilize excellent comprehension and business writing skills
• Demonstrate domain expertise in the specific class of business
• Possess a good understanding of the overall LM value chain
• Have a problem-solving mindset
• Exhibit attention to detail
• Work collaboratively in a team
• Handle pressure and adapt quickly to changes

Requirements

• Excellent comprehension
• Business writing skills
• Domain expertise
• Verbal & written communication skills
• Customer Service
• Problem-solving mindset
• Attention to Detail
• Teamwork
• Ability to handle pressure
• Quick to adapt to change

We Offer

• Opportunity to work with a global Business Process Management (BPM) leader
• Join a company with over 44,000+ professionals serving across 60 delivery centers in 16 countries worldwide
• Competitive salary (details not provided)
• Full-time position

About the Company

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel, and Utilities.

All your information will be kept confidential according to EEO guidelines.