Customer Success Analyst

Join ELSA’s global team to help millions speak clearly with confidence. Remote-friendly, diverse, and growth-driven - shape the future of AI language learning.

About the Position

We are looking for a Customer Success Analyst to join our global team. This role is remote-friendly and offers opportunities to work in various locations including India, Singapore, Indonesia, Japan, and Brazil. Your mission is to contribute to our mission of helping millions speak clearly with confidence.

Responsibilities

• Manage customer success operations
• Oversee SaaS operations
• Conduct business and data analysis
• Provide customer support operations

Requirements

• Experience in Customer Success Operations, SaaS Operations, Business/Data Analysis, or Customer Support Operations
• 1-3 years of experience
• Proficiency in English (Conversational, Professional, Native, or Bilingual)

Locations

• India
• Singapore
• Indonesia
• Japan
• Brazil

We Offer

• Remote-friendly work environment
• Diverse and growth-driven company culture
• Opportunity to shape the future of AI language learning

About the Company

ELSA is a global leader in AI language learning, dedicated to helping millions speak clearly with confidence. Our team is diverse, innovative, and committed to excellence.