Customer Success Consultant - Dutch speaker
Job description
About the Position
Customer Success Consultant – Dutch speaker
Amstelveen, Netherlands / Customer Success Team – Retailer Service - Netherlands
Salary: 48,700 EUR to 50,520 EUR gross per year, including holiday allowance and the 13th monthly payment. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations.
Why Join Us
- Own relationships with some of the Netherlands' most recognized retailers
- Work with market-leading consumer intelligence and data
- Flexible hybrid working (home & office)
- Explore various career paths within the NielsenIQ structure, both in the Netherlands and internationally
- Collaborate with experts across an international organization
Job Description
As a Customer Success Consultant, you will partner with leading retailers in the Netherlands, helping them make better business decisions through data, analytics, and industry expertise.
You will combine relationship management, consulting, and analytical problem-solving to help clients uncover opportunities, understand market trends, and maximize the value they get from NielsenIQ insights.
This role is ideal for someone who enjoys working with customers, translating data into actionable recommendations, and making a measurable impact on client success.
Responsibilities
- Build trusted relationships with retail clients and become their strategic advisor
- Analyze market, category, and shopper data to identify opportunities and risks
- Translate complex datasets into clear, actionable recommendations
- Deliver presentations and business reviews to client stakeholders
- Proactively identify opportunities to increase client value and satisfaction
- Collaborate with analytics, commercial, and operational teams
- Support clients in using NIQ solutions to answer key business questions
Requirements
- 2-5 years of experience in customer success, consulting, category management, insights, analytics, or account management
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Fluency in Dutch and English
- Experience in FMCG, retail, or market research is a plus
We Offer
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About the Company
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Our Commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity and Inclusion page.
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Francesco Cornacchia
© NIQ Digital Purchases. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
NIQ Digital PurchasesNIQ Digital Purchases is an easy-to-use ecommerce measurement solution that enables manufacturers (& retailers) to have the broadest view of the digital commerce landscape and shopping behavior based on real online transactions.By extracting data from the largest e-receipt consumer panel in Europe and the USA, Digital Purchases offers a blind-spot-free view on how products perform across all e-commerce channels, while also generating insights on shoppers and shopping behaviors so you can evaluate your performance, adapt, and react to market dynamics.About NielsenIQNielsenIQis the industry leader in global measurement and data analytics and the most trusted source for retail and consumer intelligence.We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.Our 30,000 employees — based in over 100 countries — are talented, passionate, and unwavering in their commitment to helping clients achieve success.