Tech Stack
Marketing
Job Description, Responsibilities & Requirements
About the Position
Our client is a growing Martech service platform with an APAC presence and they are looking for a dynamic and highly motivated Customer Success Manager to join their Singapore team!
Responsibilities
- Working directly with your clients to fully understand and plan for their immediate, near, and long-term campaign goals
- Managing the day-to-day relationship with clients to ensure they stay satisfied
- Leading client business reviews and effectively communicating the company’s results, optimizations, efficiencies, and further capabilities
- Solving issues and concerns raised by clients and continuously feeding back to our Product team to ensure the tool is aligned with client needs
- Adding strategic value to the clients’ long-term growth
- Partnering closely with the onboarding and sales team to ensure that the onboarding of new clients is accomplished in a timely and efficient manner
- Staying in-tune with the cutting edge of the marketing industry and developing into a subject matter expert on dynamic creative and future capabilities
Requirements
- At least 2-5 years of direct industry (programmatic, MarTech, agency, or digital marketing) experience
- High level of communication and networking skills
- Experience using DCM and/or Facebook Manager
- Organized, able to multitask, and always deliver to a high standard
- Self-starter with a great attitude
- Thrives under pressure and is comfortable with fast-paced growth
- Driven to make your mark on the industry and keen to learn
We Offer
- Permanent position
- Competitive salary (negotiable)
- Location: Singapore
About the Company
Join our client's APAC team as a Customer Success Manager in Singapore, focusing on client satisfaction and strategic growth.
Apply
If this sounds like you, apply directly to [email protected]!
Due to the current pandemic situation, we can only consider profiles based in Singapore.