About the Position

As a Customer Success Manager at d.u.h.Group, you will guide our clients from the introduction to the successful deployment of our solutions. You will understand their goals, strengthen the relationship, and support them in achieving maximum value from our products and services. Your work ensures that new customers become long-term partners.

Responsibilities

Customer Care & Relationship Management

Actively accompany our customers through all project phases
Build and maintain sustainable customer relationships
Coordinate measures and resources for an optimal customer experience
Collaborate with internal teams for continuous improvements

Onboarding & Training

Consulting & Solution Development

Success Monitoring & Further Development

Requirements

This Role May Suit You If...

You enjoy working with people and building relationships. You love to shape successes together with customers.
You think solution-oriented and analytically. You understand customer needs and find tailored solutions.
You work in a structured and self-responsible manner. You keep projects and tasks always in view.
You are flexible in responding to new requirements. You adapt to changing situations while remaining focused.
You are curious and eager to learn. You want to develop yourself and stay up-to-date.

We Offer

Competitive salary
Opportunities for professional growth
Collaborative and dynamic work environment

About the Company

Join d.u.h.Group and be part of a team that is shaping the digital future. We are here to support you on your journey.

Kerstin Runge

HR Manager

+49 2521 859-321 [email protected]

Lisa Trümper