Customer Success Manager, Thailand

About the Position

Join ELSA’s global team as a Customer Success Manager in Thailand to help millions speak clearly with confidence. Shape the future of AI language learning.

Responsibilities

• Manage customer relationships and ensure satisfaction
• Develop strategies to improve customer success
• Collaborate with cross-functional teams to enhance customer experience

Requirements

• 3-5 years of experience in Customer Success, Account Management, Consulting, or Sales, preferably in SaaS or EdTech

Locations

• ELSA Hanoi Office, Vietnam
• ELSA Ho Chi Minh Office, Vietnam
• Fully Remote

We Offer

• Opportunity to work with a growth-driven, diverse, and remote-friendly team
• Be part of a company shaping the future of AI language learning

About the Company

ELSA is a global leader in AI language learning, dedicated to helping millions speak clearly with confidence.