About the Position

Customer Support Analyst (ERP Support)

Are you ready to learn fast and have a real impact on the company?

Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment.

Location: 401 & 402, 4th Floor, IT Tower 3, InfoCity, Gandhinagar 382007, Gujarat GJ, India

Responsibilities

Help customers with their use of Odoo Business Apps
Solve functional problems through chat, email, and call by investigating
Engage with our visitors and leads (Livechat)
Ensure customers' satisfaction
Improve customers' experience with the usage of Odoo
Contribute to the improvement of our product
Side projects (recruit and onboard new colleagues on the support team, give support training,...)

Compensation & Perks: A full-time position with an attractive salary package.
Paid leaves: 5 Days working week, 24 paid leaves, and public holidays as per the IT Industry.
Prime location: Work at the best location with easy transportation connectivity.
Training: 8 hrs of training every month to stay updated with the product and technology.
Eat & Drink: Tea, coffee, and snacks provided all day.
Sponsored Events: Team outing, team lunch, festive celebrations, and lots of team-building activities.
Exchange Program: Apply to a similar position in a subsidiary of Odoo.

Building a company we love.

READ The Odoo culture

READ Who is your manager?

READ The founder’s story