Customer Support Engineer (German and English language)
Job Description, Responsibilities & Requirements
About the Position
We are hiring a Customer Support Engineer fluent in German and English for our Support Team in Kyiv or Lviv. Join our Customer Success Department on-site.
Responsibilities
- Provide exceptional customer support in German and English
- Assist customers with technical issues and inquiries
- Collaborate with the team to improve customer satisfaction
Requirements
- Fluency in German and English (native level)
- Experience in customer support or a related field
- Strong problem-solving skills
We Offer
- Opportunity to work in a dynamic and growing company
- Professional development and career growth
- Collaborative and supportive work environment
About the Company
Ajax Systems is a leading company in the home security industry. We are committed to providing innovative and reliable security solutions to our customers.
Note: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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