Tech Stack
CommunicationCustomer Support
Job Description, Responsibilities & Requirements
Description language:
About the Position
Hallo!
γεια
Buongiorno!
Добрий день!
Bonjour
你好
Hola
こんにちは
Hei
We use cookies to ensure the best possible experience.
Customer support manager (German-speaking)
Simply Contact is an outsourcing contact center with international experience. Our company has been in the industry for 12 years and has nearly 700 employees across four locations in Ukraine and internationally.
We’re actively growing and are looking for a proactive and self-motivated Customer support manager for one of Europe’s leading airlines.
Responsibilities
- Provide written support to German-speaking customers via ticket system
- Help customers with questions about orders, delivery, payment, or technical product issues
- Deliver a high-quality customer experience for users of the brand
Requirements
- Speak German and English at a B2/C1 level
- Have strong communication skills, a desire to learn and grow, and can quickly grasp new information
- Have experience in customer support (a plus, but not required)
We Offer
- Paid training
- Stable and on-time compensation (base salary + bonus based on achievable KPIs)
- Career growth within the project or across departments
- Full-time employment
- Fixed schedule: Monday–Friday, 09:00–18:00 (Kyiv time)
- Comfortable office or remote work option (requires stable internet and access to backup power in case of blackouts)
- Supportive team and friendly, young work environment
Our Contacts
If you are looking for an interesting job, ready to work and develop - we are waiting for you on an interview!
067 252 18 82
Bohdan
Join our team
- Easy and quick career start
- Flexible work schedule
- Possibility of remote work
Recruiter
+380 67 252 18 82
Thank you.
Dziękujemy za subskrypcję!