Job Description, Responsibilities & Requirements
Description language:
About the Position
UTECH, a SaaS product company offering innovative technologies to logistics and transportation companies, is looking for a Customer Support Representative to join our family-type company with a friendly atmosphere. Our projects include GPStab ELD, UTECH TMS, and more. If you are fluent in English (Upper-Intermediate level and higher), enjoy multitasking, and thrive in a high-paced environment, this is the perfect opportunity for you.
Responsibilities
- Picking up calls
- Replying to emails
- Performing troubleshooting
- Consulting about the application
Requirements
- Fluent in English - Upper-Intermediate level and higher (B2+)
- Schedule: Day (8:00 am - 8:00 pm) and night (8:00 pm - 8:00 am) shifts and then two days off
- Multitasking
- Ability to learn fast
- Ability to work in a high-paced environment
- Problem-solving
- Team player
- Good diction
- Will be good if you have experience in the call center
We Offer
- Health Coverage (gym, medical insurance, yoga, dentist, etc.)
- Technical Growth compensation (training, meet-up, conference, etc.)
- PTO and paid sick leave
- Life Event Bonuses
- Exciting team buildings
- Regular performance reviews
- Free English courses, which are paid for by the company
- Game & lounge zones (ping-pong, table football, etc.)
- Accounting as a service
- Memorable anniversary presents
- Ability to work in a successful company
- Convenient office location
- Experienced colleagues who are ready to share knowledge
- Friendly atmosphere, care for the comfort of specialists
- Tea, and coffee in the office, at the expense of the company
About the Company
UTECH is an exceptional well-established company with a team of professionals who are always eager to support you. Join our family-type company with a friendly atmosphere and be part of a team that values your growth and well-being.