Customer Support Service Representative

About the Position

ABC Hosting Ltd. is one of the leading web hosting providers in Poland (cba.pl) and we’re currently expanding our services to other countries around the world. Recently, we decided to introduce a new cryptocurrency project creating a new way to gain profit from websites traffic.

We are looking for a Customer Support Service Representative to join our team. This is a full-time remote job with a flexible schedule.

Responsibilities

• Helping clients to solve issues with their websites and giving them information about our services (text-mode only).
• Blocking websites that violate hosting rules.
• Interacting between clients and programmers/sysadmins.

Requirements

• Intermediate-to-advance English proficiency (B1-B2).
• Fluency in Portuguese or French. Polish language is a plus.
• Basic understanding of hosting structure.
• Experience in programming or site maintenance (not limitative).
• Self-reliant as this is a remote job.

We Offer

• The chance to be part of an international team.
• A competitive salary.
• A cozy and friendly environment (we have a good sense of humor and a good attitude towards our work).

We use Redmine for project management and Rocket.Chat+ for everyday communication.

Salary depends on your performance during the interview. Future salary raises depend on your performance and skills.

About the Company

ABC Hosting Ltd. is committed to providing top-notch web hosting services and is always looking for innovative ways to improve our offerings. Join us and be part of a dynamic and growing team.

If you are interested, please send your CV to us and add your salary expectations for this position and your Skype username. We will directly contact you for a text-based interview.