Customer Support Team Leader (FTC 12 months)
Primary stack
Customer Support
Job description
About the Position
Customer Support Team Leader (FTC 12 months)
We are seeking a Customer Support Team Leader for a fixed-term contract of 12 months to lead our team in Norwich, Norfolk.
Responsibilities
- Lead and manage the customer support team
- Ensure high levels of customer satisfaction
- Handle escalated customer issues and complaints
Requirements
- Proven experience in customer support management
- Strong leadership and communication skills
- Experience in a similar role for 3-5 years
About the Company
Join our team in Norwich, Norfolk, and contribute to our mission of providing exceptional customer support.
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Epos Now
Enterprise Software