Customer Support Technician
Primary stack
Nice to have's
Job description
About the Position
Atek Software is expanding the team dedicated to customer technical support. We are looking for a Customer Support Technician to join our team in Iași or Botoșani, Romania.
Responsibilities
- Interact with some of the company’s clients and provide technical support.
- Create presentations, manuals, and technical documentation for the company’s products.
- Collaborate with the development team to understand the software systems.
- Engage in technical meetings and showcase the products.
- Be part of a dynamic IT team.
Requirements
- Communication, understanding, and real-time relationship-building abilities
- Capability of learning the technical details of a software product
- Organizational skills and attention to detail
- Knowledge of the Windows operating system and Microsoft Office suite applications
Advantages
- Experience in documentation and usage manual development
- Skills in software product testing
- Category B driver's license
- General knowledge of accounting
- Completed or ongoing higher education in the economic or IT field
We Offer
- Competitive salary level based on skills
- Loyalty bonus and advantages based on the involvement level
- Insight into the workflow of an IT company
- Marketing and maintenance of products with visible impact in the local community
About the Company
Atek Software is searching for developers interested in modern technologies and innovation. Discover the latest IT trends, be part of an experienced team, and contribute to software solutions with international impact.
How to Apply
In order to apply, send an email to [email protected] including the name of the job and your CV.
Location: Iași / Botoșani
Position: Technician
Hours: 8 / day
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