Customer Support – Telefonischer Service Teilzeit (all genders)
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Job description
About the Position
Customer Support – Telefonischer Service Teilzeit (all genders)
Cargoboard GmbH & Co. KG
Teilzeit
Festanstellung
About the Role
As a part-time Customer Support representative for our telephone service, you will play a key role in providing excellent service to our customers. You will be the first point of contact for any inquiries related to our services, ensuring that every phone call is a positive experience.
Responsibilities
- Friendly and competent customer support over the phone
- Proactively sharing information and updates, such as tracking or delivery status
- Assisting in finding solutions for logistical issues in close collaboration with internal departments and partners
Requirements
- Initial experience in customer contact, ideally via phone, or the motivation to learn
- Strong communication skills, excellent German language proficiency, and a passion for talking on the phone
- An empathetic, helpful, and service-oriented personality
We Offer
- Financial Benefits: Monthly shopping card, E-Bike leasing, job ticket, corporate benefits, and other financial advantages
- Work-Life Integration: Flexible working hours, remote work options, workations within the EU, and extra vacation days for social projects and personal events
- All You Need: Sports offerings via EGYM Wellpass, ergonomic workstations, personalized equipment, and office refreshments
- Culture & Spirit: Team sports, random coffees, after-work gatherings, and legendary company parties
- Growth & Development: Structured onboarding, rotation days, unlimited Udemy courses, and funding for further education
- Autonomy & Participation: Quick ownership of your own projects, self-determined work, and active participation in shaping our processes
About the Company
Cargoboard
Started as a small start-up in Paderborn's entrepreneurial scene, we have developed into an established tech and logistics company over the past years. Our goal? To revolutionize the logistics market of the future with our customer-centric and digital processes. Every day, we strive to grow beyond ourselves, achieve our goals, and shape a sustainable future together. Our success is based on a strong team where every member plays a crucial role. Join this success story and help us shape the future of logistics!
Contact
Do you have any questions? Our People & Culture Team is here to help. Reach out to us at [email protected].
Note: We value digital and fast processes and therefore prefer applications submitted through our careers page. Please understand that postal applications cannot be returned.
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