Job Description, Responsibilities & Requirements
About the Position
D365 CE Product Manager
England
- £60,000 to £65,000 GBP
- Other Role
- Skills: MS Dynamics 365 Customer Engagement
- Level: Mid-level
Dynamics 365 CE Product Manager
We are seeking an experienced Dynamics 365 CE Product Manager to lead the continuous enhancement, optimisation, and strategic development of our CRM capabilities. This role is ideal for someone who combines strong product ownership skills with hands-on experience delivering improvements within regulated or process-driven environments such as Financial Services, Insurance, Real Estate, or Legal.
You will work closely with cross-functional teams to gather requirements, prioritise product features, and deliver high-impact solutions that align with business goals. The ideal candidate brings a balance of strategic thinking and practical execution, with a strong understanding of Dynamics 365 CE and its role in supporting business operations.
Responsibilities
- Own the product roadmap for Dynamics 365 CE, ensuring continuous improvement and alignment with business objectives
- Collaborate with stakeholders across the organisation to gather, analyse, and translate requirements into actionable product features
- Lead enhancements, upgrades, and optimisation initiatives across the D365 CE platform
- Work closely with technical teams to ensure successful delivery, testing, and deployment of new features
- Support user adoption through training, documentation, and ongoing engagement
- Apply agile methodologies to manage backlog, prioritisation, and iterative delivery
Requirements
- 5+ years' experience in Product Management, Business Analysis, or similar roles within the Financial, Insurance, Real Estate, or Legal sectors
- Proven track record managing Dynamics 365 CE implementations, enhancements, or upgrades
- Strong analytical skills with the ability to interpret complex business requirements
- Excellent communication and stakeholder-management skills
- Familiarity with agile delivery frameworks and the full product development lifecycle
Nice to Have
- ACRE or OMS experience (significant advantage)
We Offer
- £65,000 salary
- Fully remote working environment with flexibility
- Opportunity to shape and influence a key business platform
- Supportive team culture with room for professional growth
If you're a proactive Product Manager with deep Dynamics 365 CE experience and a background in regulated or process-driven industries, we'd love to hear from you.