Job Description, Responsibilities & Requirements
About the Position
Are you ready to take the next step in YOUR CAREER?
We are hiring a Danish Speaking Team Manager to lead high-performing teams of Game Presenters in Birkirkara, Malta. Manage projects, propose initiatives, and ensure smooth operations.
Responsibilities
- Manage, supervise, coach, motivate, and build team spirit
- Present new ideas and policies to prospective teams
- Work within your own team/s to produce the required results and to meet company targets
- Analyse employee data and performance
- Manage employee expectations and eventual requests
- Establish and maintain cross-departmental cooperation
- Work with internal systems (JIRA, TTS, WIKI, Nevos etc.)
- Provide, when required, additional job training to game presenters/shufflers, as well within the department
- Handle disciplinary cases
- Handle and manage monthly bonus distribution
- Induction of new members to your team
- Manage projects and deadlines set by your direct managers
- Propose initiatives and ideas that will benefit the department
- Manage adhoc situations which may occur on shift in an appropriate manner to still be able to deliver all products
Requirements
- Strong communication in English (verbal and written)
- Strong communication in Danish (verbal and written)
- Higher education would be considered an asset
- 1 year previous working experience in another managerial / lead position or customer service-related field within the iGaming field
- Strong leadership skills always followed by a professional and open-minded personality
- An ability to maintain strict confidentiality
- Able to communicate clearly with staff
- The knack for helping resolve interpersonal and interdepartmental issues
- Basic PC software knowledge and recent command of Microsoft Office
- An analytical and proactive approach with keen attention to detail
- A keen skill for multi-tasking along with excellent problem-solving skills
- An approachable, energetic presence thriving in a high-pressure environment
- A great work ethic
- A diverse understanding of the complexity and dynamics of working within a multicultural environment
- Have the same company values: alive, do it right, and work together
- Lead by example with a great team spirit
We Offer
- Competitive remuneration package
- Comprehensive training
- Professional and personal development
- Health insurance
- Free parking
- Gym membership
- Dynamic working environment
- Outstanding experience in an international environment
- Career opportunities
About the Company
[Company description if present]
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