Data Analyst II Rider Experience

About the Position

Data Analyst II Rider Experience

Barcelona, Spain

Full-time

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About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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Responsibilities

In this role, you will be responsible for:

• Redesigning, testing, and implementing payment structures that motivate and reward our riders worldwide.
• Blending deep data analysis and data modeling with creative problem-solving to ensure our logistics network is efficient, scalable, and fair for our riders.
• Exploring and finding the most optimal logistics payment structure to maximize global riders' engagement.
• Strategically redesigning our courier payment framework to improve key operational metrics.
• Diving deep into massive datasets to identify trends, drivers, and opportunities.
• Owning the experimentation process to validate your ideas through A/B testing, switchback tests, etc.
• Continuously monitoring the performance of your strategies and making data-driven adjustments as needed.
• Understanding and addressing local and regional needs by stepping into the shoes of the riders.

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Requirements

• Degree in Engineering, Maths, or another STEM field.
• 2+ years of experience in a data analytics role where you translated insights into tangible business actions and measured their impact.
• Strong technical proficiency:
  • Advanced SQL for complex querying and data extraction.
  • Proficiency in Python for data analysis and data orchestration.
  • Experience with data visualization tools such as Looker, Tableau, or PowerBI.
• Excellent problem-solving and analytical skills.
• Experience with experimentation, designing and/or analyzing A/B tests or other statistical testing methodologies to measure impact (nice to have).
• Comfortable working in a high-growth and high-performance environment, dealing with ambiguity while maintaining a positive mindset.
• Ability to clearly and concisely explain complex analytical findings to both technical and non-technical stakeholders. Fluent English is a must.
• Organized, takes ownership of your work, and thrives in a fast-paced, high-growth environment.

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We Offer

• Top-notch private health insurance.
• Monthly Glovo credit.
• Discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year.
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits.

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About the Company

At Glovo, we thrive on diversity and believe it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

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So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram, check out our LinkedIn, and visit our website!