Data Analyst Intern

About the Position

Join Back Market as a Data Analyst Intern in Barcelona, Spain. Analyze operational data to improve process efficiency and customer satisfaction.

Responsibilities

• Conduct in-depth analyses to help Operations Specialists improve process efficiency and customer satisfaction across Customer Care, Seller Care, Quality, and Shipping.
• Be an active contributor to the strategy, by thinking beyond immediate analysis to understand the long-term implications of actions.
• Collaborate closely with business stakeholders: supporting their needs, sharing your analysis & recommendations in an impactful way to get their buy-in.
• Maintain, update, and improve the monitoring tools (SQL, Omni).
• Mentor business stakeholders on their data needs.

Requirements

• Bachelor’s or Master’s degree in Business, Management, or Engineering with a specialization in data & analytics or equivalent.
• Strong skills in data analytics, visualization, and modeling, including experience with SQL; ideally with Omni, Google Analytics/Datastudio, and Amplitude.
• Interest in helping the business grow thanks to the data analyzed (project management/coordination skills).
• Good communication skills and the ability to make your work accessible to a non-technical audience.
• Ability to work autonomously.
• Eagerness to do concrete things and not afraid to get hands-on.
• Excellent team player.
• Fluent in English.
• Looking for a 5-6 month full-time internship from January 2027 based in Barcelona.
• Current French university can provide an internship agreement.

We Offer

• A mission-driven work environment where your day-to-day makes an impact on the planet.
• Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
• Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

About the Company

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, with every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineers, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

Recruitment Process

• Skill fit interview and live case study with a team member (45 min).
• Video-call Interview with the Talent Acquisition Specialist (30 min).
• Cultural fit interview with the manager (30 min).

Why Should You Join Us?

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like:

• A mission-driven work environment where your day-to-day makes an impact on the planet. Seriously.
• Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
• Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn’t mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.