Job Description, Responsibilities & Requirements
About the Position
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.
Amazon Web Services (AWS) is looking for an individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.
The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.
Responsibilities
- Management and leadership of DCEO Engineering Team
- Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance
- Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors, and vendors
- Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc
- Data Center capacity planning and reporting
- May assist in the design and build out of new facilities
- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency
- Deliver quality service and ensure all customer demands are met
- Responsible for asset and inventory management
- Respond to out-of-hours emergency calls – second-level escalation point for Data Center facilities-related issues/failures
Requirements
- 3+ years of Microsoft Office products and applications experience
- 3+ years of mission-critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems
- Experience with reading and writing procedures, technical documents, and engineering drawings
Nice to Have
- Experience in construction or project management
- Experience in data center engineering or operations
- Experience leading technical teams through daily operations and maintenance evolutions
- Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment
We Offer
- Competitive salary range: 86,400.00 - 149,700.00 USD annually
- Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave
- Sign-on payments and restricted stock units (RSUs)
About the Company
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Job Details
- Location: USA, MS, Canton
- Categories: Operations, IT, & Support Engineering
Additional Information
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