Data Center Operations System Engineer III

About the Position

Data Center Operations System Engineer III (Querétaro, Mexico)

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.

If you'd like to build the world's best AI cloud, join us.

*Note: This position requires presence in our Querétaro, Mexico Data Center 5 days; shift work

Responsibilities

• Ensure new server, storage, and network infrastructure is properly racked, labeled, cabled, and configured.
• Troubleshoot hardware and software issues in some of the world’s most advanced GPU and Networking systems.
• Document and update data center layout and network topology in DCIM software.
• Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments.
• Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers.
• Partner with HW Support teams to ensure data center hardware incidents with higher level troubleshooting challenges are resolved, reported on, and solutions are disseminated to the large operations organization.
• Work with RMA team to ensure faulty parts are returned and replacements are ordered.
• Follow installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers.

Requirements

• Strong past experiences with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management.
• Fluent in English and Spanish.
• Familiar with carrier DIA circuit test and turn ups, fiber testing and troubleshooting.
• Basic knowledge of cable optics and the different types of use.
• Solid understanding of single and three phase power theories.
• PDU balancing and why it is important.
• Familiar with multiple cable media types and their uses.
• Knowledge of cold aisle and hot aisle containment.
• Solid understanding of server hardware and boot process.
• Ability to structure, collaborate, and iteratively improve on complex maintenance MOPs.
• Working with product management, support, and other teams to align operational capabilities with company goals.
• Translating business priorities into technical and operational requirements.
• Supporting cross-functional projects where infrastructure plays a critical role.
• Action-oriented and willingness to train junior staff on best practices.
• Willingness to travel for the bring-up of new data center locations as needed.

Nice to Have

• 3+ years experience with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management.
• Experience with/or knowledge of network topology and configurations and 400gb Infiniband architectures.
• Experience with/or knowledge of DDP or SCM cluster storage systems.
• 3+ years working with and reporting from a ticketing system like JIRA and Zendesk.
• Advanced experience with Linux administration.
• Experience with High Performance Compute GPU systems (air or water cooled) - especially Nvidia NVL72.

Salary Range Information

This is a salaried non-exempt role, eligible for overtime. The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

We Offer

• Competitive salary range: MX$531K – MX$708K.
• Generous cash & equity compensation.
• Health, dental, and vision coverage for you and your dependents.
• Wellness and commuter stipends for select roles.
• 401k Plan with 2% company match (USA employees).
• Flexible paid time off plan.

About the Company

Founded in 2012, with 500+ employees, and growing fast, Lambda is an Equal Opportunity employer. Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove. We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG. Our values are publicly available: Lambda Careers.

Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.