Job Description, Responsibilities & Requirements
About the Position
Data Center Operations Systems Engineer (Quebec City, Canada)
Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.
If you'd like to build the world's best AI cloud, join us.
*Note: This position requires presence in our Quebec City, Canada Data Center 5 days; shift work
Responsibilities
- Ensure new server, storage, and network infrastructure is properly racked, labeled, cabled, and configured
- Troubleshoot hardware and software issues in some of the world’s most advanced systems
- Document data center layout and network topology in DCIM software
- Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments
- Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers
- Work closely with HW Support team to ensure data center infrastructure-related support tickets are resolved
- Work with RMA team to ensure faulty parts are returned and replacements are ordered
- Follow installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers
Requirements
- Familiarity with critical infrastructure systems supporting data centers, such as power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management
- Attention to detail and ability to follow instructions
- Action-oriented with a strong willingness to learn
- Willingness to travel for the bring-up of new data center locations
Nice to Have
- Experience with troubleshooting server hardware
- Experience with/or knowledge of network topology
- Familiarity with ticketing systems like JIRA and Zendesk
- Experience with Linux administration
- Experience with working in large-scale distributed data center environments
- Experience with Supermicro & Nvidia hardware
We Offer
- Competitive salary range: CA$66,250 – CA$102,700
- Overtime eligibility
- Health, dental, and vision coverage for you and your dependents
- Wellness and commuter stipends for select roles
- 401k Plan with 2% company match (USA employees)
- Flexible paid time off plan
About the Company
Founded in 2012, Lambda has 500+ employees and is growing fast. Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove.
We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG. Our values are publicly available: Lambda Careers.
Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.