About the Position

Data Center Security Manager - Batam

APAC; Indonesia

Please note that this role requires you to be on-site in Batam, Indonesia.

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About The Role

The Site Security Manager is responsible for the daily management of all physical security operations at the Batam Data Center. The role ensures that security services meet Nscale standards while maintaining a secure environment for staff, contractors, visitors, and customers. The Site Security Manager oversees reception security, visitor management, access control, security patrols, and operational readiness while acting as the primary point of contact for day-to-day site security matters.

Responsibilities

Site Security Management

Manage all physical security operations at Batam
Ensure security standards are consistently maintained
Conduct routine inspections of security controls
Ensure compliance with site procedures

Contract Management

Manage the Securitas security contract
Supervise daily performance of security officers
Conduct performance reviews and service meetings
Ensure contractual service levels are achieved

Reception Operations

Ensure reception operates professionally and securely
Oversee visitor registration and identity verification
Ensure visitor escorts are available where required
Maintain visitor records

Visitor Management

Manage all daytime visitor activity
Ensure customer visits are coordinated securely
Ensure contractor access follows approved procedures
Support VIP visits and government delegations

Physical Security

Ensure CCTV, access control, and intrusion detection systems remain operational
Conduct physical security inspections
Report defects and coordinate remedial actions
Verify perimeter security standards

Security Operations

Coordinate responses to on-site security incidents
Liaise with emergency services
Conduct investigations into physical security events
Produce incident reports

Compliance

Support ISO 27001 and SOC 2 audits
Maintain site security documentation
Support customer security audits
Ensure compliance with customer physical security standards

About You

Required

Experience managing contract security teams
Experience within data centers or critical infrastructure
Knowledge of physical security systems
Experience managing visitors and customer security requirements

Desirable

Experience supervising reception operations
Genetec experience
Security auditing experience
ISO 27001 or SOC 2 knowledge
Experience supporting government or hyperscale customer environments

*For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Nscale does not accept unsolicited candidate submissions from recruitment agencies.*

We Offer

Opportunity to work in a cutting-edge AI-focused environment
Be part of a team that drives innovation and excellence
Professional growth and development opportunities

Data Center Security Manager - Batam

Job description