Data Center Technician

About the Position

Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Data Center Technician to join our dynamic team on a full-time basis.

Near Hrazdan, an industrial hub in the Kotayk region chosen for its access to legacy, reliable power infrastructure (such as Soviet-era hydroelectric and thermal power plants).

The client's Data Center Operations team is responsible for maintaining the availability, reliability, and performance of their data center environments. This team supports the hardware and infrastructure that power our services, ensuring critical systems remain operational in a fast-paced, high-growth setting.

As a Data Center Technician, you will help ensure the overall availability and reliability of data center operations. This is a hands-on role focused on hardware and network diagnostics, physical repair, and support of mission-critical infrastructure. You will work onsite at one of our data center locations and may participate in an on-call rotation to support after-hours operational needs.

Responsibilities

• Maintain data center operations to ensure service availability and reliability
• Conduct hardware and network diagnostics and repairs
• Perform root cause analysis of hardware and software failures
• Train internal teams
• Develop documentation
• Provide technical support to data center teams
• Develop scripts to update the server and networking hardware
• Maintain inventory
• Assemble and install equipment
• Perform maintenance of test and tool equipment
• Travel up to 10% of the time to other data center locations as required by business needs
• Respond to on-site equipment failures or emergencies within 60 minutes while on scheduled on-call

Requirements

• Experience with computer hardware troubleshooting and assembly
• Experience working with Linux operating systems
• Ability to regularly transport and position equipment weighing up to 50 lbs.
• Ability to remain in a stationary position for extended periods while performing diagnostic and repair tasks
• Ability to maneuver in cramped or elevated spaces, including under-floor areas or on ladders, to access server racks
• Ability to perform tasks requiring fine motor skills, including handling small hardware components and cables
• Availability to work a flexible schedule within a 24/7 environment, including participation in a rotating on-call shift
• Experience in data center environments
• Experience with computer networking
• Experience with Python, Bash, or other scripting languages
• Experience with Cisco IOS and/or Juniper JunOS
• Associate’s degree or equivalent experience in an IT-related field

About the Company

Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.

Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA™) and measurable SLAs for software engineering, Intetics helps innovative organizations capitalize on global talent with our in-depth engineering expertise based on our Predictive Software Engineering framework.

Intetics core strength lays in design of software products in conditions of incomplete specifications. We have extensive industry expertise in Education, Healthcare, Logistics, Life Sciences, Finance, Insurance, Communications, and custom ERP, CRM, Intelligent Automation and Geospatial solutions.

Our advanced software engineering background and outstanding quality management platform, along with an unparalleled methodology for talent acquisition, team building and talent retention, guarantee that our clients receive exceptional results for their projects. At Intetics, our outcomes do not just meet clients expectations, they have been exceeding them for a quarter of a century. Intetics operates from multiple offices in the USA, Europe and Latin America, hiring the best talent available worldwide.

Intetics is ISO 9001 (quality) and ISO 27001 (security) certified and a Microsoft Gold, Amazon, and UiPath Silver partner. The company’s innovation and growth achievements are reflected in winning prestigious titles and awards, including Inc5000, Software 500, CRN 100, American Business, Deloitte Fast 50, European IT Excellence, Best European BPO, Stevie People’s Choice, Clutch and ACQ5 Awards, IAOP Global Outsourcing 100 and Fortune Innovative 300 lists.

You can find more information at https://intetics.com