Data Center Technician I

About the Position

Backblaze is seeking a Data Center Technician I to join our team in Chandler, Arizona. This role is pivotal in managing and optimizing our data center operations, ensuring seamless and efficient infrastructure management.

Responsibilities

• Hardware Deployment & Maintenance:

  • Maintain organizational infrastructure including racking equipment, replacing hard drives, and other system components
  • Troubleshoot, repair, and replace defective equipment with minimal supervision
  • Help manage onsite inventory of hard drives, cables, rails, and other spare parts
  • RMA defective components
  • Setup, test, and activate new equipment via the Linux command line

• Data Center Operations:

  • Work as Backblaze’s physical presence in Data Center Operations
  • On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can’t be handled remotely
  • Workdays may include Saturday and/or Sunday (e.g. working Wednesday - Saturday)
  • Shifts may include evening and/or overnight shifts
  • Help with shipping and receiving including moving, packing, and/or unpacking equipment
  • Follow and improve data center best practices and documentation
  • Maintain a clean and well-organized work environment
  • Help with projects to install new systems and services as time allows

• Project Management:

  • Execute infrastructure projects such as server installations, migrations, upgrades, and server set-up
  • Full-service execution of new system implementations (from equipment inception to production)
  • Work with cross-functional teams, including: IT, Neteng, NOC, and SRE to test and validate functionality
  • Identify opportunities for automation and process efficiency

• Incident Response:

  • Respond to and resolve data center infrastructure incidents and Jira tickets
  • Troubleshoot and escalate hardware, power, and network issues as needed
  • Participate in on-call rotation when needed for incident response

Requirements

• 2+ years of experience in data center or server infrastructure roles
• Hands-on knowledge of server hardware and deployments
• Proficient with structured cabling, fiber optics, and patch panel management
• Experience with operating systems (Linux and basic scripting)
• Excellent communication, time management, problem-solving, and organizational skills

We Offer

• Healthcare for family, including dental and vision
• Competitive compensation and 401K
• RSU grants for full-time employees
• ESPP program
• Flexible vacation policy
• Maternity & paternity leave
• MacBook Pro to use for work, plus a generous stipend to personalize your workstation
• Childcare bonus (human children only)
• Fertility treatment and support
• Learning & development program
• Commuter benefits
• Culture that supports a healthy work-life balance

About the Company

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

Location Requirement

This position is based onsite in Chandler, Arizona and requires regular in-person attendance. Candidates must currently reside within a reasonable commuting distance of the office. Relocation assistance is not available for this position.

Salary

The expected salary range for this role is $62,000 - $72,000 per year.

Diversity, Equity, and Inclusion

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.