About the Position

Data Platform Support Engineer

Join Accenture as a Data Platform Support Engineer in Melbourne, Australia. Support computer vision software scaling to hundreds of stores.

About the Team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive and forward-thinking culture, we’re constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing.

The Data & AI Platform team focuses on accelerating innovation through providing thought leadership, facilitation, rapid experimentation and enabling platforms to test & scale emerging technology opportunities.

Responsibilities

As a Support Engineer, you will be working to support a computer vision enabled software platform as it scales to hundreds of stores. This includes data analysis, implementation, deployment, and solution monitoring.

Your primary responsibilities will be to:

Analyse the performance of different solutions to select the best for the given use case.
Monitor our deployed systems.
Carrying out preventative maintenance to ensure minimal downtime of the solution in stores.
Analyse data from deployed solutions to create insights and reports for stakeholders.
Perform evaluations of third-party tools to assist with monitoring and/or dashboarding for the solution.
Remedy any incidents that cause downtime to the solution.

Requirements

Core Skills:
- Experience in Python, Kubernetes, kafka, GitOps, Ansible, Azure Cloud, Kusto Query Language, and metric monitoring tools.
Secondary Skills:
- Experience with container build, headless Linux operating system, Redhat, K3s, AKS, and cloud services.

Experience

Experience Level: Middle
Experience Required: 60-120 months of experience

We Offer

18 weeks paid parental leave
Long & short-term career break opportunities
Structured career development program
Local and international career opportunities
Certified as a Family Inclusive Workplace™
Flexible Work Arrangements
Comprehensive training programs

About the Company

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Data Platform Support Engineer

Job description