Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Help Customers from Anywhere in the World
Data Privacy Officer (Remote)
We are seeking a Data Privacy Officer with expertise in GDPR, information security policies, compliance, and risk management. The ideal candidate has a strong understanding of data processing, operations, IT infrastructure, and information security, along with excellent communication, reporting, and documentation skills to support the organization's data protection initiatives.
Responsibilities
-
Compliance Monitoring
- Monitor compliance with data protection laws (e.g., GDPR, local privacy regulations).
- Ensure alignment with ISO 27001:2022 controls related to data privacy and security.
-
Data Protection Impact Assessments (DPIAs)
- Advise and support teams in conducting DPIAs where necessary.
- Review new projects, systems, and processes for potential data risks.
-
Policies and Documentation
- Help maintain and update the company’s Data Privacy Policy and related SOPs.
- Work with the ISMS team to ensure documentation meets audit and legal requirements.
-
Incident Management
- Maintain a data breach response plan in line with GDPR requirements.
- Lead investigations of data breaches and ensure timely notification to relevant supervisory authorities and affected individuals when required.
-
Data Subject Rights Management
- Ensure the company has effective processes in place to respond to requests from individuals exercising their rights under GDPR.
- Oversee the fulfillment of data subject requests within the mandated timeframes.
-
Liaison with Supervisory Authorities
- Act as the main point of contact between the company and data protection supervisory authorities.
- Handle requests and queries related to data protection, including from data subjects.
-
Policy Development and Maintenance
- Develop, implement, and update the company’s data protection policies, procedures, and guidelines to ensure they remain current with GDPR and other data protection regulations.
- Ensure these policies are effectively communicated and enforced across the organization.
-
Record Keeping and Documentation
- Oversee the handling of data subject access requests (DSARs).
- Maintain logs and records related to personal data processing activities.
-
Contractual and Third-Party Compliance
- Review and negotiate data protection clauses in contracts with third-party vendors and partners to ensure GDPR compliance.
- Conduct regular assessments of third-party data processors to ensure they adhere to GDPR requirements.
-
Risk Management
- Identify, evaluate, and manage data protection risks associated with the company’s operations.
- Work with the IT and security teams to implement measures to mitigate identified risks, including the implementation of encryption, anonymization, and pseudonymization where appropriate.
-
Reporting and Analysis
- Provide reports and analysis of the current LTVplus standing in terms of information security posture.
Requirements
- Knowledge of Information Security Policies and Compliance Regulations
- GDPR
- Internal LTVplus Information Security Policies
- Risk Management
- Strong understanding of data processing and management of Operations, IT infrastructure, and information security.
- Excellent communication and leadership skills to effectively guide the organization in data protection matters.
- Knowledge in Reporting and Analysis
- Great attention to detail and strong documentation skills
We Offer
- Full-time position
- Remote work opportunity
- Competitive salary
- Professional development budget
About the Company
Who We Are: LTVplus – Your Global Remote Team
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Working Conditions
- OMNI - Voice, Chat and Email
- HOOP: 24x7
- Training duration: 8 hours
Tech Checklist – Gotta Have It!
- A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
- Experience working with Marketplace platforms such as Amazon, eBay, Etsy, Walmart, and Google Shopping Actions, et al.
- A quiet, cozy workspace to handle calls and chats like a pro.
PLEASE FILL OUT THIS FORM: Skills Assessment Form
Click Here – Your First 30-60-90 Days at LTVplus: What to Expect
(only shortlisted candidates will be contacted)