Tech Stack
Job Description, Responsibilities & Requirements
About the Position
DataOps Consultant, Lakehouse Support
We are seeking a DataOps Consultant, Lakehouse Support with strong experience in Data Operations and Lakehouse architectures to join our team in Wroclaw, Poland. The consultant will provide operational diagnostics and incident management for Lakehouse data platforms in an investment management environment. This role involves owning L2 incident resolution across data pipelines, coordinating with platform engineering, Data Engineers, and data domain teams, and applying structured ITSM, change, and problem management to reduce recurring issues.
Responsibilities
- Own and manage L2 incident resolution for Lakehouse data platforms
- Perform deep operational diagnostics across data pipelines (batch/stream)
- Coordinate resolution across platform engineering, Data Engineers, and data domain teams
- Ensure correct usage of ITSM tools (e.g., ServiceNow) for incident tracking and lifecycle management
- Leverage metadata and documentation for troubleshooting and root cause analysis
- Maintain clear ownership, escalation paths, and communication during incidents
- Reduce incident noise and recurring issues through structured problem management
Requirements
- Strong experience in Data Operations (L2 support)
- Solid understanding of Lakehouse architectures (Databricks, Delta Lake or equivalent)
- Hands-on experience with incident management (ITSM discipline), data pipeline troubleshooting (batch/stream), cross-platform diagnostics
- Working knowledge of metadata-driven operations, data lineage, and observability concepts
- Proven ability to own incidents end-to-end; strong RCA, change, and problem management
- Basic-to-intermediate knowledge of investment-management data: portfolio/positions, trade lifecycle, market data, risk & performance
Nice to Have
- Palantir (Foundry) - DQC setup in workshop, diagnostics of build failures and data pipelines
- Monte Carlo - data quality alert management and observability
- Azure DevOps - repository management, CI/CD
- Working knowledge of investment management data: portfolio terminology (maturity date, value date), trade lifecycle, market and risk data; familiarity with domain systems (Optima, Cardia)
- Understanding of data lineage, observability, and metadata-driven operations concepts
- Exposure to enterprise-scale data platforms and batch orchestration / data workflow tools
We Offer
- Relocation options
- Experience in an international environment
- Cross-cultural experience
- Feedback culture
- Regular appraisals
- Annual holiday - 20 or 26 days (depending on seniority)
- Occasional leave - 1 or 2 days (depending on circumstances)
- Child care leave - 2 days or 16 hours per year
- Absence due to force majeure - 2 days or 16 hours per year
- Maternity Leave - 20 weeks
- Parental Leave - 41 weeks
- Paternity Leave - 14 days
- Expert-led tech courses
- Internal instructor-led soft skills courses
- Comprehensive in-house self-learning resources
- Access to external self-learning libraries like ProQuest eBook and Udemy for Business
- Cloud Programs: MS Cloud Academy, AWS Partner Academy, Google Cloud Academy
- Custom Learning Programs: upskilling, reskilling, technical mentorship
- Leadership Programs for Managers
- Multisport card
- LuxGood Program: wellbeing seminars, contests, relaxation sessions, yoga sessions, etc.
- One Team Program: Buddy for each New Joiner; seminars, meeting and workplace space to support integration with local community and culture; “Hire me” workshops for partners
- Preferential banking offer
- Preferential car leasing offer
- Cafeteria program discounts
- Luxoft Social Benefit Fund: sport and recreation benefits
- Private Healthcare Insurance with unlimited access to specialists
- Full dental support
- Travel Insurance
- Possibility to add private healthcare coverage for family members at the corporate rate
- Life insurance at the corporate rate for employees and family members
- Reimbursement for corrective glasses
About the Company
Luxoft is a global provider of digital transformation and technology services. We are committed to delivering innovative solutions to our clients and fostering a culture of continuous learning and development.
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