Delivery Manager

About the Position

We are hiring a Delivery Manager in Latin America!

Dev.Pro is a global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our developers work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. Clear communication and following through on our commitments are at the core of how we work. Our people have the freedom to work from anywhere, along with the opportunity to grow - both professionally and personally - as part of a diverse, dedicated team.

We invite an experienced Delivery Manager to join Dev.Pro and ensure operational excellence across a large-scale client account. In this role, you’ll oversee delivery for a dedicated account segment spanning 10+ teams and more than 100 specialists. You’ll drive stable, high-quality delivery, keep operations running smoothly, lead multiple Project Managers and technical leaders, and build trusted relationships with client stakeholders.

Responsibilities

• Ensure delivery stability by maintaining effective workflows, monitoring KPIs, and resolving operational issues
• Oversee quality control to ensure projects meet technical expectations and delivery standards
• Build trusted relationships with client stakeholders through reliable service delivery and proactive communication
• Identify and escalate delivery risks early, coordinate corrective actions, and support client growth initiatives
• Oversee daily team operations, providing guidance and support to 4-5 direct reports
• Proactively manage team performance by setting clear expectations, providing regular feedback, and supporting career development
• Manage budgets, optimize costs, and support hiring to ensure effective resource allocation

Requirements

• 5+ years of experience in Program or Delivery Management within the software development outsourcing industry
• Experience in an IT outsourcing or managed services environment, focusing on execution and operational support
• Experience managing large, multi-team engineering organizations with 100+ specialists, including leading Team Leads, managers, and high-performing teams
• Advanced understanding of SDLC and delivery methodologies (Agile, Scrum, Kanban, SAFe)
• Practical experience managing delivery financials, including budgets, forecasting, resource planning, and P&L
• Strong client communication, negotiation, and relationship management skills, with the ability to engage senior stakeholders, establish strong client relationships, and be seen by clients as a key leader
• Strong leadership, people-management, organizational, decision-making, and problem-solving abilities
• Upper-Intermediate+ English level
• Willingness and ability to travel internationally 3-4 times per year

Nice to Have

• Experience working with offshore or nearshore delivery teams
• Experience identifying opportunities to grow existing client accounts

We Offer

• Own day-to-day execution for a major global IT outsourcing account segment
• Lead a large-scale delivery organization and help shape operational strategy and key business decisions
• Advance your leadership skills through Dev.Pro University and specialized training
• 30 paid days off per year - take them whenever you want for rest days, holidays, or personal time
• 5 paid sick days, up to 60 days of medical leave, and 6 paid days off per year for major family events like weddings, funerals, or the birth of a child
• Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
• Grow your skills with English lessons, online training, conferences, and the option to explore new career paths

About the Company

Dev.Pro is a global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our developers work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. Clear communication and following through on our commitments are at the core of how we work. Our people have the freedom to work from anywhere, along with the opportunity to grow - both professionally and personally - as part of a diverse, dedicated team.