Demo Experience Engineer, Technical Success

About the Position

Demo Experience Engineer, Technical Success

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Responsibilities

In this role, you will:

• Own end-to-end demo readiness for new and priority product capabilities, including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths.
• Build compelling prototypes, LLM agents, and reference flows that make complex capabilities tangible and connect them to clear customer outcomes.
• Convert recurring needs into reusable accelerators-including companion apps, templates, LLM Skills and Plugins, and self-service demo packages-that scale across customer-facing teams.
• Work alongside GTM partners on high-impact customer moments, unblock critical technical gaps, and identify the patterns that should scale.
• Build always-on internal agentic systems that automate demo preparation, validation, and asset maintenance for the Demo Experience team.
• Translate recurring feedback into product insights, launch-readiness priorities, and systemic improvements with Product and Engineering.
• Define and raise the bar for demo quality across accuracy, safety, reliability, usability, and adoption.

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Requirements

You’ll thrive in this role if you:

• Care deeply about creating exceptional demo experiences and helping customer-facing teams translate OpenAI’s product value into customer understanding, trust, and action.
• Are a product-minded engineer who can move from an ambiguous capability to working software and then harden it into a reliable, reusable system.
• Have a track record of building compelling demos, reusable technical assets, or tooling that accelerates adoption and improves execution.
• Understand when a customer needs a bespoke solution and when it should become a shared platform capability.
• Bring strong engineering depth across software architectures, integrations, data, LLM agents, skills, plugins, or other AI-powered systems.
• Thrive in rapidly evolving, ambiguous environments and influence effectively across Product, Engineering, Marketing, Operations, and GTM through curiosity, humility, and strong judgment.
• Maintain a strong commitment to AI safety, responsible deployment, and representing OpenAI’s products accurately and credibly.

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We Offer

• Compensation: Zone A$234K – $260K • Offers Equity
• Benefits:
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

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About the Company

OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Compensation Range: $234K - $260K