Dental Application Engineer

About the Position

We are seeking a Dental Application Engineer to provide technical support for dental products in Tokyo, Japan. This role requires proficiency in Japanese and English.

Responsibilities

Customer Service

• Technical Support: Provide timely and effective technical services for end users and resellers in pre-sales, in sales, and after-sales.
• Reseller Support: Improve reseller technical capability, including daily technical support, reseller training, and technical personnel training.
• Market Activity Support: Establish effective contact with resellers to obtain and respond to their technical needs.

Market Activity Support

• Support on-site activities such as exhibitions and roadshows organized by the company and resellers, showcasing and explaining the functions of the company's products.
• Support the company's external market promotion and technology-related content creation.

Product Support

• Product Feedback: Receive product feedback from clients and promptly provide feedback to relevant departments and colleagues.
• Product Testing Support: Test new features of company products and provide feedback.
• Technical Information: Produce and share product technical information to meet the needs of both internal and external parties.

Requirements

• Educational Background: Dental major is preferred, requiring mastery of dental-related knowledge.
• Technical Skills: Knowledge of device software and hardware, and the ability to handle software and hardware problems.
• Language Proficiency: Proficient in Japanese and English (listening, speaking, reading, and writing).
• Soft Skills: Good language expression ability, proactive and responsible in work, with a spirit of research, ability to summarize and analyze, strong learning ability, communication skills, and teamwork.

We Offer

• On-site position in Tokyo, Japan.
• Competitive compensation package.

About the Company

[Company description if present]

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