Deployment Engineer - London

About the Position

Join Celonis as a Deployment Engineer in London, where you'll leverage AI to deliver impactful solutions for enterprise customers.

Responsibilities

Initiate and Connect

• Conduct business discovery workshops to translate customers’ strategic objectives into high-impact Celonis use cases
• Collaborate with the customer’s IT and business stakeholders to define project scope, data requirements, and success criteria
• Ensure data connectivity and extraction pipelines are properly configured, working with specialist resources if required

Build

• Define the initial solution design blueprint, covering all relevant requirements, process events, and data points
• Position and advocate for potential automation use cases to ensure Business-Criticality of the Celonis platform
• Direct AI deployment agents (Apollo) to build data models, process analyses, KPIs, and dashboards - writing clear specifications and validating agent outputs against business requirements
• Build and configure Celonis solutions across the platform: Process Intelligence Graph, data transformations, process analysis, operational solutions, and AI-powered insights
• Identify process inefficiencies and root causes using Celonis technology, always in close collaboration with the customer
• Design and build operational solutions to drive value, adoption, and improve process conformance

Value

• Validate AI-generated outputs for accuracy, business relevance, and alignment with customer context - applying domain knowledge where the AI cannot
• Lead value creation workshops and define measures to improve process inefficiencies
• Define and build KPIs measuring the customer’s success and quantify business impact
• Present business cases to senior (VP- and C-Suite-Level) stakeholders, getting their sign-off on the value realization plan

Rollout, Adoption, and Handover

• Enable key customer users to use and extend the solution independently, setting the foundation for long-term adoption
• Manage project outcomes against timelines, scope, and customer expectations
• Train and demonstrate to customer users, guiding them on the path to sustained value
• Document solution design decisions and configurations for future reference and handoff

Domain, Industry Depth, and Practice Development

• Develop and maintain deep expertise within process domains (e.g., Supply Chain, Finance, Procurement, Production) or industry verticals (e.g. Automotive, Retail, Pharma, Banking)
• Proactively identify and standardize high-value use cases within your domain, collaborating with Product and Business Apps teams to shape the platform roadmap
• Support pre-sales activities for your accounts by acting as an SME, conducting requirements workshops (jointly with Deployment Architects), running scoping sessions, and contributing to effort estimations, project offers, and statements of work
• Scale your domain and industry expertise within the company by joining communities, enabling internal teams, providing input for knowledge management, and speaking at internal and external events
• Contribute to hiring: define what great looks like for the Deployment job family, conduct interviews, and calibrate candidate assessments

Requirements

• Experience: 4+ years in Management or IT consulting, data/solution consulting, or process improvement consulting within software vendors, consulting firms, or system integrators.
• Platform skills: Ability to build and configure solutions on the Celonis platform, including data modeling, process analysis, KPI definition, and automation. Proficiency in PQL, SQL, and Python.
• AI fluency: Comfort working with AI-assisted development tools (e.g., Claude Code, Codex, Cursor, etc.). Ability to write clear specifications, evaluate AI-generated outputs, and iterate effectively. Experience with prompt engineering or context engineering is a strong plus.
• Business and process domain expertise: Strong understanding /deep expertise (based on seniority level) of enterprise business processes and financial metrics. Knowledge of standard ERPs (SAP, Oracle) and process areas (Inventory Management, Order to Cash, Procure to Pay, Accounts Payable) is a strong plus.
• Consulting skills: Ability to steer customer workshops, present findings to management, manage stakeholder expectations, and deliver outcomes in the face of adversity and ambiguity. Comfortable working with both technical and business audiences.
• Analytical mindset: Excellent problem-solving skills with a value-driven orientation. Ability to translate business requirements into technical solutions and quantify business impact.
• Learning agility: Willingness to continuously develop expertise through experimentation. Comfort with ambiguity and evolving tools.
• Education: Bachelor’s or Master’s in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.
• Languages: Fluency in English required. Additional languages are a plus.
• Travel: Willingness to travel to customer location up to 50%, according to customer requirement and project delivery phases.

We Offer

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy-24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values-Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future-drive every decision.

About the Company

Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand - turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.