Deployed Product Manager

About the Position

Deployed Product Manager

Factory is seeking a Deployed Product Manager to lead the transformation of strategic accounts into software factories, driving adoption and consumption growth.

Responsibilities

• Own the technical relationship for your accounts from the moment a deal closes, partnering with the Account Executive and Solutions Engineer who landed them.
• Immerse yourself in how each customer builds software, locate their biggest sources of friction, and design a deployment plan that transforms them into a software factory.
• Get customers live as quickly as possible, then drive sustained adoption and consumption growth.
• Work with executives and individual users, finding creative, high-leverage ways to ramp usage.
• Build repeatable playbooks and automate the operational work, monitoring consumption and intervening early when usage dips or blockers arise.
• Embed with our Engineering and Product teams to turn what you see in the field into native Factory capabilities.

Requirements

• An extraordinary ability to take on open-ended problems in unstructured environments and drive them to a result.
• A strong technical foundation in the software development lifecycle and systems design. You must reason fluently about how enterprises build and ship software.
• A product manager's mindset: organized, analytical, detail-oriented, and able to rally engineers and stakeholders toward a solution. Backgrounds that map well include technical product management at an engineering-led company, solutions architecture, technical consulting, or engineering experience paired with a genuine pull toward customers.
• Sharp product intuition and real user empathy, with the credibility to work closely with engineers both at the customer and across our Product and Solutions Engineering teams.
• A builder mindset. You are excited to help build the function, not just fill a seat, you are comfortable with ambiguity, and you move fast.
• Experience in a high-growth startup environment where roles are fluid and ownership is high is desirable.

Locations

• San Francisco, CA, United States
• New York, New York, United States
• London, United Kingdom

Employment Type

Full time

Work Location Type

On-site

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Collaborative and supportive team culture

About the Company

Factory is a company that is revolutionizing the way enterprises build software. We are committed to helping our customers transform their engineering organizations and become more efficient and effective in their software development processes.