About the Position

We are looking for a Deputy Chief Operating Officer to join the team at our premium residential complexes.

Responsibilities

Managing the day-to-day operations of residential complexes and cottage communities
Finance and Budgeting:
- Developing and monitoring budgets (OPEX/CAPEX) in collaboration with the directors
- Calculating rates based on costs, inflation, and reserves
- Monitoring Private Entrepreneur (FOP), FTE, and tax burden
- Analyzing budget vs. actual performance and optimizing costs
Operations Management:
- Full oversight of the operation of residential complexes and cottage communities
- Monitoring of utility systems (electricity, water, heating, ventilation)
- Implementation of service standards and regulations
- Management of contractors and technical services
- Handling of emergencies and crisis situations
Team Management:
- Coordinating housing and utilities managers and technical staff
- Establishing the team structure
- Implementing KPIs
- Monitoring personnel and military records
Legal Cooperation:
- Working with homeowners’ associations, initiative groups, and property owners
- Ensuring compliance with legislation
- Supporting changes in property management
Strategy:
- Developing a facility management strategy
- Planning upgrades (solar power systems, automation, backup power)
- Optimizing the structure of service companies

At least 5 years of experience in managing the operations of residential complexes or cottage communities
Experience in setting rates and budgeting (OPEX)
Experience working with homeowners’ associations, initiative groups, and property owners
Experience managing teams of 30–100 people
Understanding of engineering infrastructure
Strong financial discipline
Ability to work under pressure from residents
Experience in developing processes and regulations
Systematic approach without micromanagement
High level of written communication skills