Despatch Operations Administrator

About the Position

Despatch Operations Administrator

Kronospan is a world-leading manufacturer of wood-based panels with over 40 sites worldwide employing 15,000 people. Our private ownership structure fosters a culture of ambition and entrepreneurship, which sits at the heart of Kronospan's vision and values.

To help support the Logistics department we are now looking for a skilled administrator, who can add real value to a dynamic and fast-paced environment.

Responsibilities

• Hands-on active role based in our despatch office, yard, and warehouse.
• Support the day-to-day smooth running of dispatch operations, coordinating HGV drivers and despatch forklift truck drivers to ensure customer satisfaction and on-time, in-full deliveries.
• Ensure compliance with health and safety standards and company procedures.
• Prepare and process despatch documentation, including delivery notes.
• Communicate with warehouse staff, drivers, and sales teams to coordinate outbound loads.
• Schedule and track outgoing deliveries to ensure deadlines are met.
• Maintain accurate records of all outgoing goods and update systems accordingly.
• Perform regular checks on despatch paperwork and flag any discrepancies.
• Support the despatch team with administrative tasks as needed.

Requirements

• Excellent organizational and multitasking skills with the ability to prioritize and manage multiple despatches efficiently in a warehouse environment.
• Strong communication skills (verbal and written) for coordinating with HGV and Forklift drivers, customers, and internal departments.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Strong problem-solving abilities and attention to detail.
• Ability to work under pressure, remain calm, and assertive while resolving discrepancies.

We Offer

• Competitive salary
• Interesting and challenging work
• Continued training, support, and career development
• The opportunity to work with and learn from industry-leading people who are committed to excellence

About the Company

Kronospan is a world-leading manufacturer of wood-based panels with over 40 sites worldwide employing 15,000 people. Our private ownership structure fosters a culture of ambition and entrepreneurship, which sits at the heart of Kronospan's vision and values.