Detailing Force Effectiveness Manager Coastal

About the Position

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Detailing Force Effectiveness Manager Coastal

City: Cape Town, South Africa

We are looking for a Detailing Force Effectiveness Manager to join our team in Cape Town, South Africa. This role is responsible for coaching, upskilling, and improving the effectiveness of Medical Detailing Representatives in the coastal region of South Africa. You will liaise with various teams to ensure that all KPIs and targets are met, and that the regional team is compliant and doing the right thing always.

Responsibilities

• Liaise with the Medical Marketing Department and the Head of Professional Marketing Africa on the implementation of core Professional Marketing Programs, CME activities, Round Tables, etc.
• Align cycle plans with the Head of Professional Marketing Africa before the monthly Cycle Meeting.
• Monitor the performance of Medical Detailing Representatives against agreed KPIs and targets.
• Coach Medical Detailing Representatives to conduct Infield Detailing (Category Detailing/Training, Product Detailing/Training).
• Develop and monitor the effectiveness of incentive plans in partnership with the Head of Professional Marketing Africa and HR.
• Develop special incentive plans to reward and recognize High Performers.
• Support in-house training programs for the Medical Detailing Team.
• Identify required training programs, Detailing Force Effectiveness tools, data, and feedback reports.
• Assist the Capability Education and Training Manager for Africa in planning and creating developmental plans for Medical Detailing Representatives.
• Build and maintain a strong partnership with the Capability Education and Training Manager for Africa to ensure the implementation of Detailing Force Effectiveness programs.

Requirements

• Minimum BSc Degree or Similar Qualifications in the line with Healthcare Professionalism.
• 5 - 7 years’ experience in OTC/Medical Sales or Professional Marketing.
• 3 - 5 years’ Detailing Management Experience.
• Successful experience in implementing infield support programs, infield cycle brief, career development, organizational effectiveness, infield detailing, and CME/CPD programs.
• Experience in presenting/facilitating a variety of programs, workshops, conferences, and meetings.
• Proven track record in developing front-line Medical Detailing Representatives.
• Experience in Medical Detailing training and development programs.

Skills for Success

• Medical detailing expertise
• Pharmaceutical product knowledge
• Sales leadership
• Key account management
• Stakeholder engagement
• Coaching and team development
• Strategic planning
• Data analysis
• Negotiation
• Territory management
• Communication and presentation skills
• Compliance awareness
• Results-driven execution

We Offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans, we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognize, appreciate, and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay-for-performance philosophy.

About the Company

We recognize that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; color, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status, and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size, or any other basis protected by appropriate law.

Job Segment: Counseling, Nutrition, Healthcare

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