Job Description, Responsibilities & Requirements
About the Position
We are seeking a skilled DevOps Engineer to join our team in Makati City, Philippines, focusing on robust engineering practices and system reliability.
Responsibilities
- Provide DevOps/SRE coverage for the Manila timezone, bridging global support windows and ensuring continuous system reliability and monitoring
- Own production deployments, release coordination, and rollbacks
- Monitor and proactively manage production stability and risks
- Lead incident handling during support windows and critical outages
- Perform root cause analysis and implement preventative fixes
- Improve monitoring, alerts, and runbooks to reduce incident impact
- Automate recurring operational and support tasks
- Coordinate closely with development and platform teams
- Support and mentor junior engineers
- Ensure service levels for availability, performance, and security
Requirements
- CI/CD pipeline design and implementation (Azure DevOps, Jenkins, or equivalent)
- Infrastructure as Code and configuration management
- Systems and Linux administration
- Monitoring and observability using tools like ELK, Prometheus, and Grafana
- Automation and scripting (Bash, Python, PowerShell, or equivalent)
- Source control with Git, including branching and versioning strategies
- Solid understanding of microservices, APIs, distributed systems, and networking
- Lifecycle management, vulnerability management, and basic security practices
Nice to Have
- Experience in delivering mission-critical systems
- Experience in mentoring other engineers
- Experience in incident management
- Strong problem-solving and analytical capabilities
- High communication skills (Written and Oral)
- Cultural Adaptability
We Offer
- Opportunity to work in a dynamic and evolving environment
- Be part of a diverse and inclusive team
- Professional growth and development opportunities
About the Company
ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.