Tech Stack
PythonAWSTerraform
Job Description, Responsibilities & Requirements
About the Position
We are looking for a DevOps / Senior Cloud Infrastructure Engineer to join us on a freelance basis to build the observability and incident management backbone for autonomous kitchen operations.
4-5 month project | full time | remote
Responsibilities
- Standardize and own the Tech Ops Incident Management Platform using Jira Service Management across our production fleets.
- Automate incident resolution workflows with AI tooling, including runbook generation and assignment.
- Design and implement proper documentation for all Tech Ops incident processes to ensure a clean handover.
- Build out fleet management and task automation to support global 24/7 remote operations.
- Own and customize the data-driven observability layer via Grafana across all internal tech teams.
- Work closely with key leadership stakeholders (Head of Infrastructure & Cloud, VP Engineering) to independently drive architecture decisions.
Requirements
- Senior-level experience as an AWS Cloud Engineer or Site Reliability Engineer.
- Strong, demonstrable focus on metric-driven observability, monitoring, and alerting at scale.
- Fluent, hands-on experience in Python for tooling and automation.
- Hands-on experience with Terraform for Infrastructure as Code.
- A proven track record of designing, architecting, and owning production systems end-to-end.
- Ability to work completely independently without a detailed spec sheet or heavy direction.
Nice to Have
- Experience with Jira Service Management or similar ITSM/incident platforms.
- Experience with Grafana dashboarding pipelines at scale.
- Exposure to AI-assisted ops tooling (AI-Ops, runbook automation).
- Prior experience in a fast-moving hardware, robotics, or IoT fleet environment.
What We Offer
- Opportunity to work on a 4-5 month project.
- Full-time freelance position.
- Fully remote work environment.
About the Company
The New Default. Your hub for building smart, fast, and sustainable AI software.
We’re an official Vue.js partner, which means Monterail puts a lot of effort into continuously learning and building meaningful products with Vue. Looking for a job as a Vue.js developer? Check out our Vue.js openings.